IBM updated its Passport Advantage Agreement (the base terms and conditions for all IBM software) again in August 2024, quietly introducing a highly contentious new requirement: all IBM customers must now proactively self-audit and submit their software deployment reports to IBM.
What’s worse, this goes beyond a simple self-declaration. Customers must also submit evidence such as ILMT reports (for sub-capacity reports) and system tools outputs to support (for metrics not tracked by ILMT) their declared usage.
Previously, this level of detail was only required during an official IBM audit. Now, IBM has effectively shifted the burden – and cost – of auditing from its own auditors to its customers. It also means that instead of being randomly selected for audit once every 2–3 years, all IBM customers are now effectively being audited annually.