Privacy Policy
Introduction
General Interfaces Limited (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users who visit our website, www.ginterfaces.com (the “Website”). This Privacy Notice explains how we collect, use, disclose, and otherwise process personal information, as well as the rights and choices you may have with respect to your personal information.
We strive to meet the requirements of data protection and privacy laws where we operate, including, as applicable, the UK Data Protection Act 2018 and UK GDPR, the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and other U.S. state privacy laws, as well as the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy regulations. Where we have obligations under these or other applicable laws, this Privacy Notice outlines how we comply.
If you have any questions or concerns about our handling of personal information, please contact us using the details provided in the “How to Contact Us” section below.
1. Scope of This Privacy Notice
This Privacy Notice applies to personal information collected through our Website, as well as information collected through related online or offline channels that link to or reference this Notice. Please note that additional terms or notices may apply to certain products, services, or features we offer.
2. Information We Collect
We may collect personal information directly from you, automatically through your use of the Website, or from third parties. The type of information we collect includes:
- Contact Information: Your name, email address, postal address, telephone number, and other identifiers that you voluntarily provide when you submit forms or request information.
- Communication Data: Information you provide when you contact us with inquiries, requests, or feedback, including the content of your messages and correspondence.
- Technical and Usage Information: IP addresses, browser type, device identifiers, operating system, pages viewed, links clicked, and other usage information collected automatically through cookies, web beacons, and similar technologies.
- Geolocation Data: Approximate location derived from your IP address or other device signals.
- Marketing and Communications Preferences: Information about your preferences for receiving marketing and communications.
3. How We Use Your Information
We use personal information for various purposes, including to:
- Operate the Website: Provide, maintain, and improve the Website and the services offered.
- Communicate with You: Respond to your inquiries, send you administrative information, and provide updates or other information you request.
- Personalize Your Experience: Tailor the content we display and improve the relevance of the Website to your interests.
- Marketing and Advertising: Send marketing communications, newsletters, or other promotional materials, where permitted by law or with your consent.
- Compliance and Protection: Enforce our agreements, comply with legal obligations, detect and prevent fraudulent activity, and ensure the security and integrity of the Website.
4. Legal Bases for Processing (EU/UK Visitors)
For individuals in the UK or the EU, we must have a valid legal basis under the GDPR/UK GDPR to process your personal data. Our legal bases may include:
- Your Consent: Where you have provided clear consent for us to process your personal information for a specific purpose.
- Contractual Necessity: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your fundamental rights and freedoms.
- Legal Obligations: Where we must process personal data to comply with a legal or regulatory obligation.
5. Disclosure of Your Information
We may disclose personal information to the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support).
- Affiliates and Subsidiaries: Our affiliated companies, consistent with this Privacy Notice.
- Business Partners: [If applicable,] third parties with whom we collaborate to offer joint products or services.
- Compliance with Law: Government authorities, regulators, law enforcement, or other entities when required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a proposed or actual merger, acquisition, sale of assets, bankruptcy, or other corporate change.
6. International Data Transfers
If we transfer personal information from the UK, EU, or Canada to countries outside of those jurisdictions, we take steps to ensure that appropriate safeguards are in place, such as relying on adequacy decisions, binding corporate rules, or standard contractual clauses. We will ensure that your rights and protections travel with your information.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Notice, unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed.
8. Cookies and Similar Technologies
We may use cookies, pixel tags, and other tracking technologies to improve your experience on our Website, analyze Website traffic, and personalize content. Where required by applicable law, we will obtain your consent before placing certain cookies or similar technologies on your device. For more information about how we use cookies, please see our [Cookie Policy/notice (if separate)].
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
- Access, Correction, and Deletion: The right to request access to, correction of, or deletion of your personal information.
- Objection and Restriction: The right to object to or request the restriction of the processing of your personal information.
- Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where you have provided consent, the right to withdraw it at any time.
- Do Not Sell (for U.S. residents where applicable): The right to opt out of the “sale” of personal information.
- Canadian Individuals: The right to access and correct personal information and to challenge compliance with privacy laws.
To exercise your rights, please contact us using the information in the “How to Contact Us” section below. We may request additional information to verify your identity before responding.
10. Children’s Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children without appropriate consent. If you believe we have collected personal information from a child, please contact us so we can investigate and take appropriate measures.
11. Security Measures
We implement appropriate technical and organizational measures to protect the personal information we process against unauthorized access, loss, alteration, or misuse. However, no security measures are perfect, and we cannot guarantee absolute security.
12. Updates to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or operational necessities. We will post the updated version on our Website and indicate when it was last revised. Your continued use of the Website after any updates become effective indicates your acceptance of the revised Notice.
13. How to Contact Us
If you have any questions, concerns, or requests related to this Privacy Notice or your personal information, please contact us at:
- Email: [email protected]
- Postal Address: General Interfaces Limited, 20-22 Wenlock Road London, N1 7GU United Kingdom
- Phone Number: +44 (0)20 81237880
For individuals in the UK or EU, you also have the right to lodge a complaint with a competent data protection authority, such as the Information Commissioner’s Office (ICO) in the UK or your local EU supervisory authority.