Cookie Policy

Effective Date: 1st Nov 2024

1. Introduction

This Cookie Policy explains how General Interfaces (“we”, “us”, “our”) uses cookies and similar technologies on our website (the “Site”). By using our Site, you consent to our use of cookies as described in this policy.

2. What are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work efficiently and provide useful information to website operators. There are different types of cookies, such as session cookies that are deleted when you close your browser, and persistent cookies that remain on your device until they expire or you delete them.

3. Types of Cookies We Use

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for the proper functioning of the Site. Without them, certain services you request cannot be provided.
  • Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are most visited. This helps us improve the functionality of the Site.
  • Functionality Cookies: These cookies remember your preferences to provide a more personalized experience.
  • Targeting/Advertising Cookies: These cookies are used to deliver relevant ads and track the effectiveness of advertising campaigns.

4. Third-Party Cookies

We may also use third-party cookies from service providers like Google Analytics to analyze web traffic or to deliver advertisements. These third-party providers may use information about your visits to this and other websites. For visitors from the EU, US, and China, we ensure that our third-party providers comply with applicable data protection laws.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please be aware that if you disable cookies, some parts of our Site may not function properly.

For EU visitors, you can also manage your cookie preferences through our cookie consent management tool, which allows you to opt in or out of different types of cookies.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our Cookie Policy, please contact us at dpo@ginterfaces.com.

Privacy Policy

Effective Date: 1st Nov 2024

1. Introduction

General Interfaces (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our services.

2. Data We Collect

We may collect the following types of personal data:

  • Contact Information: Such as your name, email address, phone number, and business details when you fill out forms or contact us directly.
  • Technical Data: Including your IP address, browser type, and information about how you use our website (collected through cookies or similar technologies).
  • Communications: Any messages or information you provide when you contact us or engage with our services.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: To communicate with you, process your inquiries, and provide you with consulting services.
  • To Improve Our Website: To analyze how visitors use our Site and improve its functionality and content.
  • Marketing Communications: To send you promotional materials or other information related to our services (you can opt out at any time).

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual Necessity: When processing is required to fulfill a contract with you.
  • Legitimate Interests: For business purposes such as improving our services, but only when your rights and freedoms are not overridden.
  • Consent: Where you have given us explicit consent to process your data (e.g., for marketing communications).

For visitors from the EU, we rely on consent as the legal basis for processing data collected through cookies and similar technologies, in line with the EU General Data Protection Regulation (GDPR). For visitors from the US, we comply with applicable state privacy laws, including the California Consumer Privacy Act (CCPA). For visitors from China, we comply with the Personal Information Protection Law (PIPL).

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with trusted service providers who assist us with the running of our business and the provision of our services (e.g., IT providers, marketing platforms). For international data transfers, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, compliance with the US Privacy Shield framework, or other lawful mechanisms.

6. Data Security

We take the security of your data seriously and have implemented appropriate measures to protect it from unauthorized access, alteration, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the UK GDPR, EU GDPR, and other applicable laws, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can ask us to correct any inaccuracies in your personal data.
  • Erasure: You have the right to request that we delete your personal data.
  • Restriction: You can ask us to limit how we process your data.
  • Objection: You can object to us processing your data under certain conditions.
  • Data Portability: You can request that we transfer your data to another organization.

For visitors from the US, you may also have rights under applicable state privacy laws, including the right to opt out of the sale of personal data. For visitors from China, you have similar rights under the PIPL, including the right to withdraw consent and request corrections or deletions of your personal data.

To exercise these rights, please contact us at dpo@ginterfaces.com.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. International Transfers

If we transfer your personal data outside the UK, EU, or other jurisdictions, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, compliance with the US Privacy Shield framework, or other lawful transfer mechanisms, to ensure the protection of your data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

General Interfaces
20-22 Wenlock Road, London N1 7GU
Phone: +44 (0)20 81237880
Email: dpo@ginterfaces.com